Help & Support
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Frequently Asked Questions
How long does delivery take?
Orders typically take 7–14 business days after payment is confirmed. We source your items from UK stores, quality-check them, and ship them directly to Nigeria.
How do I track my order?
Once your order is shipped, you'll receive an email with a tracking number. You can also view your order status anytime on the My Orders page.
Can I return or exchange an item?
Yes. We handle returns and exchanges on a case-by-case basis. Chat with us on WhatsApp with your order ID and we'll sort it out.
Is my payment secure?
All payments are processed securely via Flutterwave with 256-bit SSL encryption. We never store your card details.